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Associate Sales & Relations

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Job Type

Full Time & Remote

Responsibilities

  • Interaction with clients from through calls (incoming and outbound) to assist them in troubleshooting or investigating issues or complaints as well as promoting/selling the services

  • Accomplish sales through follow-up calls for conversion, etc.

  • Bring all client’s requirements accurately and quickly in English to the relevant team so that team can come up with solutions.

  • Understand client’s opinions and trends through conversations and share with relevant teams.

  • Build a positive work relationship with clients to enhance the reputation and public perception of SCIENTIAARC.

  • Support other team members with calls (if required).

  • Support chat with clients (if required) You will be the one-point contact for all clients responding to client queries, sending quotations, project confirmations, and sending completed project accurately and efficiently.

Skills & Experience

  • Bachelor’s degree in any subject area.

  • Good English speaking, writing and comprehension skills.

  • 1- 2 years’ previous experience in a client service or related role is preferred (Fresh graduates are welcome).

  • Very strong client focus and adaptability to different personality types and people from different cultures.

  • Ability to multi-task and manage stress, Strong negotiation skills positive, passionate, open and keen to learn.

  • Basic computer knowledge is required.

  • Ability to empathize with the client to find out the way to anticipate what a client wants though active listening.

  • Maintain of confidentiality and commitment of tasks.

Logo

SCIENTIAARC is founded in 2013 as one of the leading IT service providers that serve a large foundation of outsourcing in major IT, business, research and software grounds. We are motivated with dedicated team support and well-equipped technology; our services are broader all over the globe. Many achievements are made within our culture, client support, and team dedication. We are wondering now, how we achieved till now and what motivated us to move through it. We are proudly announced, we will be happy to serve our clients and be of service till we achieve a great milestone.

Services

About SCIENTIAARC

Company

Reach Us

+919843639018

Kerala & Tamilnadu

 © 2013-2025 Scientiaarc Solutions LLP. All Rights Reserved

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